FAQ

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DOMESTIC SHIPPING INFORMATION & RATES

Only US order will be taken at this time. The following charges apply to packages shipped in the continental United States. These are base rates and increase incrementally based on weight class.

Ground - Free
5 - 7 business days, Monday - Friday, excluding Saturday and holidays*

Priority 2-Day - $12.00
2 - 3 business days when ordered before 1pm ET, Monday - Friday, excluding Saturday and holidays*

Express Next Day - $18.00
Next business day when ordered before 1pm ET, Monday - Friday, excluding Saturday and holidays*

* Please note that shipping times are approximate and that the number of business days quoted above refers only to delivery time and not to the time needed to prepare your order. While most orders are ready for shipping within 2 business days, some orders take additional time especially during holidays. 

RETURN & EXCHANGE POLICY

Standard Return Policy – We will happily accept unworn, undamaged product purchased at full price, or product received with manufacturing defects, for exchange or refund within 10 days of receipt date from reverencecollection.com Proof of purchase is required and must match the email of original purchase. Please report any order discrepancy within 10 days of delivery.

Sale items are final sale and therefore are not eligible for exchange or return.

For Instagram or Facebook Marketplace orders please log into the app you purchased through, and request a return within the app.

Refunds will be made in the form of the original payment. Cash purchases will be made as store credit with proof purchase. Once your return is processed, a credit will be issued for the merchandise amount only. Shipping charges, as well as taxes all orders are not refundable. Please allow 12 - 14 business days from processing date for the refund to post to your account.

Requests to exchange merchandise received as a gift must be accompanied by a receipt or order number. Product must be unworn, undamaged product purchased at full price, or must be agreed upon by Reverence Collection LLC, to be eligible for exchange or refund. Refunds will be issued to the original form of payment. Refunds will not be made to the receiver of the gift.

If you choose to create your own label instead of using our return label, for your security, please return your purchase with an insured courier (e.g., FedEx, UPS, USPS Parcel Post) and retain your receipt. All Reverence Collection must be returned with all original packaging, fill and shipping box. If you choose to use your own return packaging and items are damaged in transit, you are no longer eligible for a refund. Reverence Collection is not responsible for items damaged or lost in transit.